CQC preparation
Your CQC Registered Manager Interview
Prepare your knowledge, evidence and judgement for adult social care in England.
Learning for owners and managers
Running a Domiciliary Care Business
Practical, experience-led teaching for the commercial, regulatory and leadership decisions that do not come with an instruction manual.
Explore the learningBuilt around the job you actually do
Running a care service asks a lot of you.
These courses are for owners, directors, registered managers and nominated individuals who need clear help with a particular decision or challenge. Each course stands alone, includes narrated teaching and gives you practical resources to use in your own service.
Complete growth programme
How Do I Get Clients?
Domiciliary care owners and providers who need more private and commissioned enquiries.
A practical growth programme for domiciliary care providers. Work through thirteen detailed sections supported by 37 practical tools.
View the complete programmeFocused learning
Start with the decision in front of you.
Every course has its own teaching area, narration and practical workbook. Purchase only the subjects that are useful to you.
Commercial management
Homecare Pricing and Profitability
Learn how to price homecare work so the service can stay safe, viable and worth delivering.
CQC and governance
The Nominated Individual: What the Role Is and How to Do It Well
Understand the nominated individual role, who can hold it, and how to supervise regulated activity with confidence.
CQC and governance
CQC Inspection Readiness: Know Your Evidence Before You Need It
Prepare your evidence, governance and explanations before CQC or commissioners ask for them.
CQC and governance
CQC Notifications: Know What to Report Before It Happens
Learn what needs reporting, when to report it, and how to build a calm internal decision process.
Commissioning and contracts
Winning Your First Local Authority Contract: Frameworks, Brokerage and Safe Growth
Learn how local authority routes work, what evidence commissioners expect, and when a contract is safe to pursue.
Workforce and growth
Recruiting and Keeping Care Staff: Build a Team That Can Actually Deliver the Work
Learn how to attract applicants, respond quickly, recruit safely and keep good care staff.
Sales and care starts
Turning Enquiries Into Care Starts: Handle Calls, Follow Up and Convert Safely
Learn how to respond, qualify, assess, follow up and convert enquiries without accepting unsafe work.
Startup and cash control
Starting a Homecare Business Without Burning Cash: Spend Carefully Before the First Clients Arrive
Learn what to spend on, what to delay, and how to avoid expensive early mistakes.
Business purchase and takeover
Buying or Taking Over a Homecare Business: What to Check Before You Commit
Understand the commercial, regulatory, staffing and financial checks to make before committing.
Registered manager leadership
The 90 Day Registered Manager Survival Plan
Stabilise the role, understand the service, protect evidence and build confidence in the first 90 days.
Created from experience
Knowledge earned over 35 years, made useful now.
“I have brought together the approaches I have seen work, the mistakes that cost providers time and money, and the tools I believe every provider should have.”
Gary Stapleton FRSAManaging Director, Pheon Agency Ltd
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